The quickest and easiest way to order your repeat medication is through the NHS App.
The NHS App allows you to request your regular medication, track the progress of your prescription and choose your nominated pharmacy.
You can order your repeat prescription by:
Please only order medication that you need.
Please allow up to 3 working days for the practice to process routine repeat prescription requests.
If your request is urgent, we aim to process it within 24 hours, where clinically appropriate.
If you require your medication the same day or your request is extremely urgent, please contact the surgery directly so that we can assess your request.
Please note that your nominated pharmacy may require additional time to prepare your medication for collection.
To avoid running out of medication, we recommend requesting your prescription at least one week before you need it.
Some medications require regular reviews to ensure they remain safe and appropriate.
If your medication review is overdue, we may ask you to arrange an appointment before issuing further prescriptions.
Yes. You can submit your request through Online Book. Some letters, insurance forms and medical reports are not covered by NHS services and may incur a private fee. If this applies, we’ll let you know before any work is carried out. Please allow up to 30 days for these requests to be completed.
Yes. You may nominate another person to collect your medication from your pharmacy on your behalf.
There are several possible reasons why your prescription request may not have been approved, including:
If your request cannot be processed as a repeat prescription, you may be asked to submit an Online Book Medical Request or arrange an appointment with one of our clinicians.
If we need any further information, we’ll contact you.
If you need your medication urgently, please contact the surgery as soon as possible. If the practice is closed, your local pharmacy may be able to provide an emergency supply of some medicines, or you can contact NHS 111 for advice.
No. Repeat prescriptions should normally be requested through the NHS App or your nominated pharmacy. If you’re unable to use either of these services, please contact the practice and a member of our team will be happy to help.
