Need medical advice or an appointment?
Our clinical team reviews every request and ensures you are directed to the healthcare professional best suited to your needs.
Whether you need to see a GP, Practice Nurse, Clinical Pharmacist, First Contact Physiotherapist or another member of our multidisciplinary team, we’ll help you access the right care as quickly as possible.
Complete an Online Book Medical Request at any time.
Your request will be reviewed by our clinical team, usually on the same working day.
A face-to-face appointment
A telephone consultation
A video consultation (where appropriate)
Medical advice without needing an appointment
An appointment with another healthcare professional
A referral to another appropriate NHS service
If you’re unable to complete an online request, you can telephone the practice and our reception team will be happy to help.
Our trained reception and care navigation team may ask a few questions about your symptoms. This helps ensure you’re directed to the healthcare professional best placed to help you.
Not every health problem requires a GP appointment.
Community Pharmacist
Practice Nurse
Clinical Pharmacist
First Contact Physiotherapist
Social Prescriber
Mental Health Practitioner
Our clinical team will ensure you’re directed to the healthcare professional best placed to help you.
Your local pharmacy can now assess and treat many common conditions without you needing to see a GP.
Pharmacists can provide expert advice and, where appropriate, NHS treatment for a range of common illnesses.
Many minor illnesses improve with rest, fluids and advice from your local pharmacy.
For trusted health information and self-care advice, visit the NHS Health A to Z.
If your problem is urgent but not life-threatening, please contact the practice as early as possible.
Every urgent request is clinically assessed and prioritised according to medical need.
If you no longer need your appointment, please let us know as soon as possible. This allows us to offer the appointment to another patient.
Using our online service
Calling the practice
Speaking to a member of our reception team
